Starting with this update, Autodesk Customers with Multi-user subscriptions or Token-flex implementation using Autodesk Network License Manager (NLM) are required to upgrade the Network License Manager to the latest version v11.18.x to support Autodesk 2020 and newer version products. Have a question for Mark or any of our technical staff? Contact us and we will get back to you quickly.Ĭontact us, visit the Synergis website or subscribe to our blog.Autodesk has released the following Autodesk Desktop Licensing Service updates applicable to Autodesk software version 2020 and newer. In that position, he was responsible for workstation optimization and design management, established uniform standards for the local and global offices, and developed global systems to control and manage their design data. His most previous experience is as the CAD Design Manager of Pall Corporation, one of our long time customers. Mark Lancaster is the newest member to our Synergis technical team, having just joined us back in August. Any questions regarding this article please contact us.Īny questions regarding this information, please feel free to contact us.
Hope this checklist helps you stay ahead and provides you with a smooth transition into the new release. It is recommended that you maintain your existing license until you confirm the new one is performing correctly.Once you receive your new license, apply the license to your Autodesk License Manager. When requested to enter your product information for the installation, please make sure to select “Network” as the license type and enter the product’s serial number/key you were provided with.Īlso select the network license server type (in most cases it will be a Single License Server) and include the name of the server where the license manager resides.ģ.
In the past this was a recommendation, however with the release of the 2015 product and any future releases, updating your license manager is now mandatory.Ģ. Update your Autodesk License Manager to the latest version (v11.12.0.0).Make sure to include your server name and MAC address as part of your request.Autodesk: Email Autodesk at contact by phone: (800) 551-1490.Request a new network license file through your Synergis Account Manager or contact Autodesk directly:.Retrieve your Autodesk License Manager server name and its MAC (physical) address.Prior to your installation or the creation of your deployment:
For those individuals that have already done this or in the planning phase of doing so, please make sure to do the following if you have a network license: 1. With the release of the Autodesk 2015 product line, many of you are now accessing your subscription center (or the Autodesk Virtual Agent) and downloading your software for installations (and/or deployments). Posted for Helpdesk Customers on by Mark Lancaster, Product Support Specialist:
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